FAQs

Our inbox is always open – please get in touch if you have any questions, need more information, or would like to talk about whether Miri Psychology is right for you or your child.

  • In an emergency call 000 or visit your local emergency department

    There are many resources out there for immediate help for mental health concerns.

    Mental Health Hotline

    1800 011 511

    This line is staffed 24 hours a day, 7 days a week. You will be able to speak with a clinician who can provide recommendations about how to manage the situation or put you in contact with the appropriate mental health team.

    Child & Youth Mental Health Service (CYMHS) – Northern Beaches

    9462 9222

    This service consists of a team of mental health clinicians who provide specialist mental health intervention to children and young people with severe and complex mental health problems and their families.

    Lifeline

    13 11 14

    0477 13 11 14 (text service)

    Online chat

    eHeadpace– A service for youth aged 12 to 25 years to talk 1-on-1 with an eheadspace clinician via an online chat, email or over the phone

    Suicide Call Back Service

    1300 659 467

    A free service for people who are suicidal, caring for someone who is suicidal, bereaved by suicide or are health professionals supporting people affected by suicide. There is the option of online chatting, video call or phone counselling.

    Kids Help Line

    1800 55 1800

    beyondblue

    1300 224 636

    1800Respect

    1800 737 732 –  Sexual assault, family and domestic violence Line

    Open Arms – Veterans & Families Counselling

    1800 011 046

    Evidence-Based Apps for Mental Health and Safety

    Beyond Now  – Suicide Safety Planning

    Calm Harm  – Supports the prevention and reduction of self-harming behaviours

  • If you or your child are a new client please email admin@miripsychology.org or fill an enquiry through our booking page.

  • We understand things come up and you may need to cancel or reschedule your appointment. To ensure we are able to fill this spot we have a 48 hour cancellation window. Any cancellation after this will incur the full cost of the session.

  • At Miri Psychology, we are dedicated to creating a safe and supportive environment for children and young people. For families with separated parents, we have established guidelines to ensure clear communication and effective management of appointments.

    We encourage both parents to collaboratively make decisions about their child’s psychological care whenever possible. It is important for us to have any relevant legal documents or court orders that affect your child’s care.

    Either parent can schedule and attend appointments unless a court order restricts their involvement. The parent making the appointment is responsible for informing the other parent and sharing appointment feedback. We do not have the capacity to provide separate feedback to each parent.

    Payment for appointments is due on the day of the visit. If a legal agreement assigns payment responsibilities to one parent, the attending parent must handle the payment and seek reimbursement from the other parent.

    In cases of significant conflict, we may request court orders, require consent from both parents, or limit our services until the dispute is resolved. In severe cases, we may need to discharge a family from our practice if the conflict disrupts our services or affects the child’s care.

    Please note, we do not accept referrals for assessments intended for legal decision-making regarding custody or parental separation.

    We ask that you provide information about your family situation during the intake process to help us deliver the best care for your child.

    Thank you for your understanding and cooperation.

  • No, we exclusively support self-managed NDIS plans. Our services are tailored to assist participants who manage their own funding, offering flexibility and control over how their funds are used. If you’re interested in plan management, we recommend seeking a provider that specializes in that area.